Our Capability Stack

One all-inclusive AI stack — document intelligence, autonomous agents, and governance, wrapped with security and IT. Each piece stands on its own, and they're far stronger together.

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AI Consulting

Before you build anything, we map where AI actually pays off in your business — and hand you the plan to get there.

Key Features:

  • We evaluate how your business actually runs and find where AI creates real leverage, and where it doesn't
  • A prioritized roadmap: what to build first, next, and later, sequenced by impact and effort
  • Built by the people who build — we architect the plan because we can execute it, not just theorize
  • The plan is yours to keep; if we're a fit, it flows straight into the build below
  • The first conversation: assess, plan, then build

Technologies:

Business assessmentAI roadmapPrioritizationExecutable plan

Typical Timeline

1–3 weeks

Engagement

Custom scope

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Document AI
Popular

Document Intelligence

Turn your documents into answers. We connect your contracts, policies, statements, and forms to AI so your team and your customers get instant, accurate answers — and your automations get clean, structured data to act on.

Key Features:

  • Ask questions across contracts, policies, statements, and forms
  • Answers grounded in your own documents, not guesses
  • Structured data extraction that feeds your systems and agents
  • Works with the messy PDFs and scans you already have
  • Your data stays yours — private and access-controlled

Technologies:

Retrieval-Augmented AIDocument parsingClaudeOpenAIVector search

Typical Timeline

2–6 weeks to first value

Engagement

Custom scope

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Governance & Compliance
Popular

AI Governance & Compliance

Adopt AI without the risk. We put guardrails, audit trails, and approval controls around your AI so it is safe, compliant, and provable — built for regulated industries like insurance, healthcare, and finance.

Key Features:

  • Approval gates so AI never acts beyond its authority
  • A full audit trail of what the AI did, and why
  • Access and data controls that keep sensitive info locked down
  • Policy and compliance mapping for your industry
  • The guardrails that let leadership finally say yes to AI

Technologies:

Audit loggingRole-based accessApproval workflowsData isolation

Typical Timeline

Ongoing program

Engagement

Custom scope

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AI Agents
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Autonomous AI Agents

AI teammates that actually do the work. Per-role AI assistants that answer calls and texts, handle tasks, and run day-to-day operations — the engine the whole stack runs on. See one live below.

Key Features:

  • Answers phone calls and texts, in your voice, around the clock
  • Handles tasks, scheduling, follow-ups, and reminders
  • One assistant per role, trained on that specific job
  • Acts on your own documents and data, not generic scripts
  • Live proof: meet Deacon at mydeacon.com

Technologies:

Voice AISMSClaudeOpenAICustom agent runtime

Typical Timeline

3–8 weeks to launch

Engagement

Custom scope

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Knowledge Engineering
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Knowledge Engineering

Turn the expertise your business runs on into software that runs it — with you in the driver's seat, not waiting on a dev queue. The judgment that took twenty years to build lives in one person's head, and it leaves when they do.

Key Features:

  • We interrogate the method — real cases, argued through, until the rules you have never written down are written down
  • Your judgment becomes a working system with the reasoning exposed, so it can be audited, corrected and defended
  • You talk directly to the AI that builds it — no requirements documents, no waiting two weeks to see if we understood you
  • You change it, you see it, same day
  • For businesses that run on expertise nobody has ever written down

Technologies:

Expert elicitationDecision enginesGoverned reasoningClaudeAudit trails

Typical Timeline

4–8 weeks

Engagement

Custom scope

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Security

Cybersecurity

Enterprise-grade protection so your data and AI systems stay locked down while you focus on your business.

Key Features:

  • Security posture reviews and hardening
  • Access, secrets, and data-isolation best practices
  • Protection that scales with your AI footprint
  • The right safeguards for your sensitive data

Technologies:

Access controlMonitoringData isolationSecrets management

Typical Timeline

Custom engagement

Engagement

Custom scope

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IT Services

Managed IT Services

The everyday IT backbone your business runs on — helpdesk, devices, networks, and infrastructure — so one team is accountable for both your AI and the systems it runs on.

Key Features:

  • Helpdesk and day-to-day end-user support
  • Device, network, and infrastructure management
  • Cloud, email, and Microsoft 365 administration
  • One point of accountability across your AI and your IT

Technologies:

Microsoft 365Cloud infrastructureNetworkingEndpoint management

Typical Timeline

Custom engagement

Engagement

Custom scope

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Knowledge Engineering in practice

Twenty years of judgment, running as software

A national executive search firm spent twenty years developing a method for defining a role before anyone interviews for it. It existed entirely in the founder's head and in the way he talked clients out of bad hires.

Over six weeks we turned it into a governed decision engine: the twelve failure patterns he could recognise but had never named, a standard for what counts as a sound read, and gates that refuse a vague role definition instead of politely accepting it. He never wrote a requirements document. He talked, we pushed back, and it became a system — one he now steers himself.

See it live

Meet Deacon — an autonomous AI agent, running live

MyDeacon is our autonomous AI agent, live and running a real organization's day-to-day operations. It answers calls and texts, manages staff tasks and schedules, and handles the follow-ups — exactly the kind of AI teammate we build for you.

Don't take our word for it. Go interact with Deacon yourself.

Visit mydeacon.com & talk to Deacon →

Why Choose Metro Point Technology?

We combine cutting-edge AI technology with decades of real-world business experience

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AI-Powered Development

We leverage Claude, GPT-4, and other AI tools to accelerate development while maintaining high quality and reducing costs.

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Industry Expertise

30+ years of business experience, with deep expertise in insurance, finance, and enterprise software solutions.

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Proven Track Record

Battle-tested products serving real businesses, from agency management systems to commission trackers.

Our Development Process

A proven methodology that ensures your project is delivered on time and within budget

1

Discovery

We learn about your business, goals, and requirements through detailed consultation.

2

Planning

Create technical specifications, wireframes, and project timeline with clear milestones.

3

Design

Develop UI/UX designs that align with your brand and provide excellent user experience.

4

Development

Build your solution using AI-assisted coding for faster, higher-quality results.

5

Testing

Comprehensive QA testing to ensure reliability, security, and performance.

6

Launch & Support

Deploy to production and provide ongoing maintenance and feature enhancements.

Ready to Build Something Amazing?

Let's discuss your project and explore how AI-driven development can transform your business

📧 Support@MetroPointTechnology.com | 📍 Cape Coral, FL | ⏱️ 24-hour response time

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